24Therapy
Radar
Contact

Write to a person

Every message here goes into a queue somebody owns, with a name against it and a clock on it. Not an inbox.

Send us a message

Do not send anything urgent here. This reaches a person during working hours, not in the next ten minutes. If you need somebody now, open the radar.

An email address or a phone number, whichever you actually read. One is enough.

Both reach the same team.

Optional. Up to 25 MB. Only the person answering you sees it.

Stored, access controlled, read only by the person answering you, and never used to train anything.

Who you are dealing with

24Therapy Inc.

The international entity. Card payments, Stripe payouts, and everything outside Egypt.

Hours
Sunday to Thursday, 09:00-18:00 UTC

24Therapy Egypt

The Egyptian entity. Payments in Egyptian pounds, and payouts by InstaPay or wallet.

Hours
Sunday to Thursday, 10:00-19:00 Cairo

What we can help with

  • Getting started

    Setting up your practice and running your first session.

  • Compliance

    BAAs, subprocessors and how patient data is handled.

  • Billing

    Credit, plans, invoices, payouts and anything that looks wrong on your bill.

If you need help right now

If you are in immediate danger, call your local emergency number now. This is not an emergency service and nobody here can reach you fast enough. If you can wait a few minutes, the radar has clinicians online this minute and you do not need an account to use it.

No account, no card, no form. You give a first name and you are in a session.